Privacy Notice
At Glaucus ApS, we are committed to protecting and respecting your privacy.
The purpose of this notice is to give you easily accessible information about our collection and use of your personal data.
1. General Privacy Notice
1. How we collect information, what we collect and why we collect it
Depending on how you interact with us, we may collect and process information about you as described below:
Customer information
We collect the information you provide us with when we interact. This includes name and contact details (e-mail address, phone number and postal address).
We process this information to: (i) pursue our legitimate interests in communicating with you, carrying out statistical analysis, and improving our products, services and customer experience, cf. article 6(1)(f) of GDPR, and (ii) comply with applicable law, cf. article 6(1)(c) of GDPR.
Newsletters
If you register to receive information or news from us, we process information about your name, e-mail address and information preferences.
We process this information to: (i) deliver the information and news in accordance with your preferences, cf. article 6(1)(b) of GDPR, and (ii) pursue our legitimate interest in communicating with recipients and improving our services and offerings, cf. article 6(1)(f) of GDPR.
Websites
We collect data about our website visitors by using cookies and similar technologies to: ensure that the sites work (necessary cookies), enable functionality on the sites (e.g. remembering language preferences and login), and to keep track of the website visitors for statistical and marketing purposes. The cookies for functionality, statistics and marketing are optional and only used on basis of your consent, cf. article 6(1)(a) of GDPR. The necessary cookies are used to pursue our legitimate interest in operating our websites and managing cookie settings, cf. article 6(1)(f) of GDPR.
See the details about the use of cookies on our websites in our cookie policy further below.
Surveillance videos
We use security cameras at our premises to record surveillance videos to ensure the safety and security of our guests, personnel and property, and to prevent and document criminal offences. Surveillance videos are only shared with law enforcement upon specific request when it is required in relation to an investigation of a crime.
This processing is based on our legitimate interest in protecting our guests, personnel and property, and in preserving evidence, cf. article 6(1)(f) of GDPR. If the video shows criminal offenses, it may also be based on the establishment and exercise of a legal claim, cf. article 9(2)(f).
2. Who will receive the information
Your personal information may be disclosed to the employees at Glaucus ApS who has a need to handle the information for the purposes stated above. The information will be treated responsibly and in a safe manner.
Personal data may also be disclosed to third party processors, e.g. our payment, delivery and hosting providers, but only to the extent necessary to run our business and to fulfill our obligations to you. The third party processors will only process the information in accordance with our instructions and for our purposes. They will not share the information with others and they will delete the information when their tasks are completed. We do not sell your personal information to third parties.
If public authorities request access to your information we make a legal assessment of the request, and if applicable law requires us to disclose the information, we will comply with the request. You will be notified in accordance with applicable law in the event of any such disclosure of your information.
3. Where we store the information
We may transfer your personal information outside the European Union and the European economic zone. Regardless of where your information is transferred to, we ensure that appropriate safeguards are in place. An adequate level of protection is ensured in accordance with applicable privacy law. For example, by use of standard contractual clauses on data protection adopted by the EU, cf. article 46(2)(c) of GDPR, or Binding Corporate Rules, cf. article 46(2)(b) of GDPR. More information about this can be obtained by contacting us at info@glaucus.dk.
4. How we keep the information secure
Your personal data are protected by both technical and organizational means. All transfers of personal data and tokens will be encrypted. All personal data are stored in a secure way; access to data is monitored and restricted to need to know basis and any receivers have committed themselves to confidentiality.
5. How long we retain the information
We only retain personal data as long as we deem necessary for performing our services to you, taking into account any legal obligations we have (e.g. on retention of records for tax authorities). The criteria for the period of time that we need to store your information relates to e.g. whether there is an active contractual relationship with you, whether you are an active customer, and the nature of your inquiries, including whether a possible dispute has arisen with you.
For example:
- Data about transactions are retained in accordance with applicable local law, e.g. regarding bookkeeping or tax.
- Data related to subscriptions to receive information and news are retained until you unsubscribe.
- Surveillance videos will be stored in accordance with applicable law and for a maximum of 30 days.
- Posts, comments or likes you make on our social media sites will be deleted if you decide to delete them from your profile.
6. Your rights to your personal data
You have the following rights in respect of the data we process about you:
- Right to access: You are entitled to request access to the data we are processing about you.
- Right to rectify: You are entitled to request that we rectify any inaccurate data we are processing about you.
- Right to erasure: You are entitled to request to have your data deleted before the general time for deletion according to our retention rules.
- Right to restrict processing: You are entitled to request that we restrict our processing of your data. In such cases we are only entitled – apart from storage – to process such data for handling legal claims, to protect the rights of another natural person, or for reasons of important public interest.
- Right to withdraw consent: Where our processing is based on your consent, you are always entitled to withdraw the consent. If this is the case, you will have received a specific written notice from Glaucus ApS that will contain further details. You are entitled to withdraw any such consent at any time, and Glaucus ApS will then cease to use such personal information.
- Right to object: You are entitled to object to our processing of your data.
- Right to data portability: You are entitled to request to receive your data in a structured, commonly used format.
If you want to exercise any of these rights or have other queries or questions related to our use of your data, please contact info@glaucus.dk.
If you are dissatisfied with our processing of your personal information, you may also file a complaint with the relevant supervisory authority. The relevant authority for Denmark is the Danish Data Protection Authority. You can read more on the Authority’s official website where you can also access the guideline on subject rights. You can access a complete list of European supervisory authorities here.
7. Responsible entity
Glaucus ApS, Santk Annæ Plads 11, DK-1250 Copenhagen, Managing Director Christoffer Gregers Glæsel is the data controller responsible for the processing of your personal data as described in this notice.
In certain situations, we process personal data on behalf of our customers. This notice does not cover such situations where we act as a data processor. In such situations we only process personal data in accordance with the instruction from the customer and our data processing agreement.
You may contact us at any time by sending a letter, writing an e-mail to info@glaucus.dk or calling +45 20663660 in case you have questions or queries to Glaucus’s processing of personal data.
8. Updates and legal information
We reserve the right to make changes to this privacy notice. Any changes will take effect immediately upon posting. You can see the date of the current version of the privacy notice on the top of this page.
The privacy notice shall, save for mandatory local law, be governed and construed in accordance with the laws of Denmark and be subject to the jurisdiction of the courts of Denmark.
2. Cookie Policy
Part of the information we process, we collect through cookies on our websites and social media sites.
2.1 What is a Cookie
Cookies are files sent by web servers to web browsers and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted or until they reach their expiry date.
2.2 The purposes of cookies on our websites
The cookie-collected information is used for operating the websites, and for analyzing and optimizing the general user experience and functionality of our websites and for measurements of traffic so we can document how many users visit the site and where they come from.
Our websites also use advertising and targeting cookies to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by other organizations.
2.3 Which information is gathered?
We may collect information such as technical information (type of mobile device you use, a unique device identifier like IMEI number, device token, MAC address of the device’s wireless network interface, IP address, mobile phone number used by the device, mobile network information, operating system, web browser and versions of the same), location information (if you allow sharing of your location on your mobile device and/or computer), and behavioral data (including, but not limited to, traffic data, weblogs and other communication data).
You can see further details about the specific cookies we use on our websites via our cookie management platform.
